Joined: Thu Dec 18, 2008 1:03 am Posts: 5280 Location: Portland, OR
... I emailed their tech support this Friday, and they got back to me on Easter Weekend.
Unfortunately, it looks like the probe on my old Thermoworks Alarm is bad*, and since that model hasn't been made in 8 years, I'll need to get a new one.
On the other hand, they gave me a 15% discount.
(the probe was registering 186F as room temperature)
_________________ The Fuzzy Chef Serious Chef iz Serious!
Joined: Sat Dec 20, 2008 5:35 am Posts: 2305 Location: Regina, Saskatchewan, Canada
Similarly, over the past 10 days my MOEN touchless faucet was losing the ability to maintain hot/cold mix. I emailed the company Good Friday afternoon and "Abigail" got back to me Sunday telling me that the part I needed was in the mail - no charge
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