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Counter top ovens
http://cookaholics.org/viewtopic.php?f=15&t=3779		 Page 2 of 2
Author:  Cubangirl [ Tue Aug 05, 2014 1:55 pm ]
Post subject:  Re: Counter top ovens
No, I have the first one, the second shown is smaller and the third has no convection.
Author:  Linda [ Wed Aug 06, 2014 8:12 am ]
Post subject:  Re: Counter top ovens
Jim, I don't know about the other models as I have used only the 800XL.
Also, when my first one died after a couple of years I got a new one.
First thing I did was cover the drip tray with a sheet of foil (on top only) so I wouldn't have to deal with the crud build-up. I'm glad I did.
Author:  cmd2012 [ Fri Aug 08, 2014 8:52 pm ]
Post subject:  Re: Counter top ovens
I bought the bread board specially made by Breville for the top of mine. It offers storage space because it doesn't get hot. I keep my bread on it.
Author:  Tim [ Sat Aug 09, 2014 1:16 pm ]
Post subject:  Re: Counter top ovens
Hi,

Let me tell you about Breville's remarkable customer service. My three year old oven (Used at least twice every day) displayed an E5 code requiring a reset and most likely a funeral. We reset the oven and it seems to be working fine, for now.

My email to Breville was answered within two hours offering two options. They will fix/rebuild/restore my oven for $130, which included shipping. I may also choose to purchase new oven with a 40% discount.

The list price is $380 according to Williams-Sonoma, so I asked for details. Their list price is $250, their discount offer does not have a time limit and I don't even return the old oven.

I was flabbergasted. Does anyone want a free test ride with a Breville Smart Oven?

Tim
Author:  Emilie [ Sat Aug 09, 2014 6:16 pm ]
Post subject:  Re: Counter top ovens
I second that, Tim, as far as Breville's high level of customer service (and the quality of their products). I ordered a second bowl/lid for my Sous Chef FP (the coolest appliance I've ever owned, BTW) but the bowl didn't come with a gasket. I called them, thinking it was an omission, but the guy said that they are separate parts. Without missing a beat he said they would send me one free of charge and I think they shipped it express. I also have the medium-size countertop oven (without convection) and shutter at the thought of ever having to buy another brand :D

Emilie
Author:  BeckyH [ Sat Aug 09, 2014 6:59 pm ]
Post subject:  Re: Counter top ovens
Tim, I'd take you up on that!
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